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Terms & Conditions

By accessing and using the services on our website, as well as staying at Hideaway, guests agree to comply with the following terms and conditions:

1. Guest Rights and Responsibilities

  • Provide accurate personal information upon booking.
  • Strictly comply with all resort rules during the stay: No smoking in enclosed rooms, no pets allowed (unless prior written approval is granted), no weapons, explosives, or prohibited substances under the laws of Vietnam brought into the resort.
  • You are responsible for compensating for any damage to or loss of resort property caused by you during your stay.

2. Right to refuse service Hideaway reserves the right to refuse service or require guests to leave the resort (without a refund) in the following cases:

  • Guests seriously violate resort rules or Vietnamese law.
  • Guests display disorderly behavior or threaten the safety of staff and other staying guests.

3. Intellectual Property Rights All content, images, videos, and logos on the website are the property of Hideaway. Copying or using them for commercial purposes without our written consent constitutes a violation of the law.

CONTACT INFORMATION

Should you have any questions or require further clarification regarding the terms and policies above, please do not hesitate to contact us:

  • Hideaway Resort
  • Address: Dong Ca, Ninh Xuan 2, Hoa Lu Ward, Ninh Binh
  • Hotline: +84 88 968 68 69
  • Email: contact@anhideaway.vn

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